• Program and Project Management
• Records Management Training
• Records Inventories/RCS Updates
• Retention and Dispositions
• File Room Operations
• Life Cycle Records and Mail Processing
• Data Entry
• Document Scanning/Digitization
• Indexing
• Call Management
• In-bound/Out-bound Call
• Subject Matter Response and Research
• Email Customer Support
• Bilingual Customer Services Support
• Library Strategic Planning
• Digital and Physical Library Operations
• Library Functions
• Circulation and ILL
• Serials Maintenance
• Acquisitions
• Cataloging
• Reference
• Systems and Web Support
• Organizational Transformation & Strategic Change
• Program and Project Management
• Community Engagement & Out Reach